Terms Of Use

These Terms of Use, along with other referenced documents, set out the terms under which you may use this website, www.enroutefruit.co.uk (“Our Site”). By using Our Site, you agree to comply with these Terms. If you do not agree, stop using Our Site immediately. These Terms do not apply to the sale of goods; refer to our Terms of Sale for details.

  1. Definitions and Interpretation

In these Terms of Use, unless the context requires otherwise, the following definitions apply:

  • “Account” refers to a user account required to access certain areas of Our Site.
  • “Content” includes all text, images, videos, software, databases, and other materials on Our Site.
  • “User” refers to any person who uses Our Site.
  • “User Content” refers to content submitted by Users, including forms, reviews, and inquiries.
  • “We/Us/Our” refers to En Route Fruit Limited, a company registered in England under 15928961.

       2. Information About Us

Our Site is operated by En Route Fruit Limited, located at D57-58 New Covent Garden Market, Vauxhall, London, SW8 5LL. Our registered offices are Rear Office, Central House, 124 High Street, Hampton Hill, TW12 1NS.  We are registered with the Information Commissioner’s Office (ICO) under registration number ZB748473.

       3. Access to Our Site

  • Access to Our Site is free of charge, but you are responsible for any arrangements needed to access it.
  • We may change, suspend, or discontinue Our Site at any time without notice, and we are not liable for any unavailability.

       4. Accounts

  • To access certain areas of Our Site (including purchasing goods), you may need to create an Account.
  • Our software partner ‘Orderlion’ also requires an Account in order to access and purchase goods from Us.
  • You must be 18 or older to create an Account.
  • Ensure that the information provided when creating an Account is accurate and up-to-date.
  • We recommend choosing a strong password and keeping it secure.
  • If you believe your account is being used without your permission, please contact us immediately – we will not be held liable for use or financial loss if fraudulent use is not communicated in a timely fashion.  
  • If you wish to close your Account, you may do so at any time. Your information will be deleted within 24 months, except where legally required to be stored for longer.

       5. Intellectual Property Rights

  • All Content on Our Site, unless specified otherwise, is owned or licensed by Us and protected by intellectual property laws.
  • You may access, view, and use Our Site for personal purposes, but you cannot reproduce, copy, or use the Content for commercial purposes without our permission.
  • Our status as the owner of the Content must always be acknowledged.

       6. Links to Our Site

  • You may link to Our Site if done legally and without suggesting endorsement where none exists.
  • You may link to our site provided that is not do so in a way that is aimed to damage our reputation or unfairly take advantage of it.
  • You may not frame or embed Our Site without express written permission.
  • You may not link to Our Site from any other site that has content that is of a graphic or sexual nature, is obscene, offensive, inflammatory or promotes violence or any other unlawful activity.

       7. Links to Other Sites

  • Our Site may contain links to third-party websites. We are not responsible for the content or reliability of these sites.

       8. Liability and Disclaimers

  • The Content on Our Site is for information purposes only and should not be relied upon as professional advice.
  • We make no guarantees about the completeness, accuracy, or security of Our Site.
  • We are not liable for any loss or damage arising from your use of Our Site, except where prohibited by law.

       9. Viruses, Malware, and Security

  • We take reasonable care to ensure Our Site is secure, but you are responsible for protecting your own devices.
  • You must not introduce viruses or malware or attempt unauthorized access to Our Site.

       10. Acceptable Usage Policy

  • You must use Our Site lawfully and not engage in harmful or fraudulent activities.
  • If you breach these Terms, we may suspend or terminate your access and take legal action as necessary.

       11. Privacy and Cookies

       12. Changes to these Terms

  • We may alter these Terms at any time. Changes will be binding upon your first use of Our Site after the update.

       13. Contacting Us

       14. Communications from Us

  • We may send you important notices by email, but marketing emails will only be sent with your consent. You can opt out at any time.

       15. Data Protection

  • We will only use your personal information in accordance with our Privacy Policy.

       16. Law and Jurisdiction

These Terms are governed by English law. If you are a business, disputes will be resolved in the courts of England and Wales. For consumers, disputes will be handled in the appropriate courts based on your location.

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